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	<title>Mustafa Arif &#124; مصطفی عارف &#187; Public Services</title>
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	<description>Engineer, Londoner, Commentator</description>
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		<title>Proceeds of privatisation</title>
		<link>http://mustafa.arif.me.uk/node/181</link>
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		<pubDate>Fri, 21 Dec 2007 08:18:13 +0000</pubDate>
		<dc:creator>Mustafa Arif</dc:creator>
				<category><![CDATA[Economics]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Public Services]]></category>

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		<description><![CDATA[I was a little surprised to hear talk of privatisation on the Today programme this morning. With the iconic sales of British Airways and the utilities well in the past, it&#8217;s easy to forget that there are still many public corporations and that long after the downfall of Mrs Thatcher, and throughout the Blair years [...]]]></description>
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		<title>Resigning is not taking responsibility</title>
		<link>http://mustafa.arif.me.uk/node/179</link>
		<comments>http://mustafa.arif.me.uk/node/179#comments</comments>
		<pubDate>Wed, 21 Nov 2007 19:53:34 +0000</pubDate>
		<dc:creator>Mustafa Arif</dc:creator>
				<category><![CDATA[Politics]]></category>
		<category><![CDATA[Public Services]]></category>

		<guid isPermaLink="false">http://mustafa.arif.me.uk/node/179</guid>
		<description><![CDATA[Perhaps it&#8217;s because I&#8217;m an engineer. Whatever the reason I&#8217;ve never quite understood the popular media mantra that somehow equates &#34;resignation&#34; after a cock up as &#34;taking responsibility&#34;. To my mind taking responsibility for a problem is to deal with it, not walk away. I was somewhat incensed, therefore, to read Sue Cameron write in [...]]]></description>
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		<title>DLR ticket refunds</title>
		<link>http://mustafa.arif.me.uk/node/137</link>
		<comments>http://mustafa.arif.me.uk/node/137#comments</comments>
		<pubDate>Thu, 15 Mar 2007 21:09:49 +0000</pubDate>
		<dc:creator>Mustafa Arif</dc:creator>
				<category><![CDATA[Journal]]></category>
		<category><![CDATA[Public Services]]></category>
		<category><![CDATA[Snippets]]></category>
		<category><![CDATA[Transport]]></category>

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		<description><![CDATA[I just found a web page to apply for DLR ticket refunds (Oyster only) in the case of unscheduled delays lasting longer than 15 mins. As with the Tube refunds page it’s not easy to find. (0)]]></description>
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		<title>Delayed on the Tube? Get a refund</title>
		<link>http://mustafa.arif.me.uk/node/88</link>
		<comments>http://mustafa.arif.me.uk/node/88#comments</comments>
		<pubDate>Thu, 31 Aug 2006 03:09:12 +0000</pubDate>
		<dc:creator>Mustafa Arif</dc:creator>
				<category><![CDATA[London]]></category>
		<category><![CDATA[Public Services]]></category>
		<category><![CDATA[Transport]]></category>

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		<description><![CDATA[The Citzen&#8217;s Charter initiative was probably one of the best ideas pursued by John Major&#8217;s government in the 1990s. Success is debatable but the basic principles are still very relevant today &#8211; that public services should provide value for money and be accountable, for a recognised service level agreement, to their customers. One of the [...]]]></description>
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